Dynamics CRM

• Bidirectional integration with Microsoft Dataverse service.
• Introduced May, 2019 in 1.9 version. Then it was named "Microsoft Common Data Service".
• Implemented as configuration for the powerful COZYROC REST framework.

Update opportunity entity state.

Update incident entity state.

Route Dynamics CRM entity record to a queue.

Establish team members relationship.

Qualify a lead and create account, contact and opportunity records.

Add or remove a user to the auto created access team for the specified record.

Convert Dynamics CRM quote to a sales order.

Convert Dynamics CRM entity record from one type to another.

Retrieve Dynamics CRM entity attributes metadata.